Digital Kit and Customer Management with Audyum

Can you imagine managing all your clients easily, quickly, and from anywhere? With the Digital Kit and Audyum, it’s a reality. Audyum isn’t just “another CRM”: it’s specifically designed for the audiology sector, focusing on what you really need in your day-to-day work. In this article, we’ll show you how to make the most of the Digital Kit and customer management to make your hearing center work more agilely, connected, and efficiently. Let’s dive in!

What is the Digital Kit and how does it improve customer management?

The Digital Kit is an initiative promoted by the Government of Spain to boost the digitalization of self-employed professionals and SMEs across the country. This aid provides access to technological solutions like a specialized CRM at no extra cost to businesses.

While this aid is focused on Spanish companies, at Audyum we also analyze, upon request, the requirements of other countries to adapt our CRM solution to any international market, always ensuring the best management experience for hearing centers.

Implementing a customer management system means saying goodbye to notebooks, lost papers, and chaotic databases.
Thanks to the Digital Kit, you can modernize your hearing center and focus on delivering high-quality service to your patients from the first interaction.

Benefits of the Digital Kit for hearing centers
For a hearing center, having Audyum CRM is vital. Some key benefits include:

• Automatic organization of appointments, follow-ups, and hearing aid renewals.
• Smooth communication with your patients through reminders and personalized messages.
• Secure remote access from any device.
• Centralized data to deliver much more personalized service.

With the Digital Kit applied to customer management, your team gains agility, and your patients gain satisfaction.

Common mistakes when managing clients without a specialized CRM
Managing patients manually or with generic tools might seem sufficient initially, but over time it causes serious problems:

• Lost or duplicated data affecting service quality.
• Missed follow-ups, crucial in audiology for proper device adjustment and maintenance.
• Missed opportunities for sales or renewals.
• Poor patient experience, leading to a loss of trust.

With Audyum, you avoid all these issues right from the start with a system specifically designed for the audiology sector.

How Audyum makes patient management easier

• Manage the entire patient history intuitively.
• Send automatic reminders for appointments, follow-ups, and maintenance.
• Conduct teleconsultations without the need for external integrations.
• Segment patients for effective marketing campaigns.

This is not a generic tool adapted to the sector: Audyum was created and evolves to meet the real needs of hearing centers.

Steps to apply for the Digital Kit and get started with Audyum
Taking the leap to digitalization is easier than you think:

1. Check the requirements: be self-employed, a microenterprise, or SME, and be up to date with your tax and labor obligations.
2. Apply for your digital voucher on the official Digital Kit website.
3. Select a Digital Agent: at Audyum, we guide you through each step to correctly apply your voucher.
4. Implement Audyum and start your digital transformation with 100% personalized support.

Tip: prepare all your documentation in advance to speed up your application. This way, you can enjoy the benefits of the Digital Kit and customer management much sooner!

Book a free demo of Audyum and transform your management

Would you like to see Audyum in action?
We invite you to book a free demo of Audyum and discover how it can change the way you manage your customers.

At Audyum, we study your case to offer you the best solution adapted to the specific needs of your hearing center.

Digitize your management, improve your service, and take your hearing center to the next level with Audyum!