Doubts resolved

Frequently asked questions

Here we answer all your questions.

As a consultancy independent of any center or brand, the data uploaded to Audyum is 100% yours. It’s encrypted and inaccessible from outside sources, and protected against disasters by backups so you never lose any data.

The Audyum support team will respond immediately via email at soporte@audyum.com.

Of course, at Audyum, we believe the best way to find out if the app is right for you is to try it out, which is why we offer a free trial period after the initial demo.

Indeed, once you decide to use Audyum, we can schedule detailed training on the application in general or on specific points in particular where you have more questions.

If you have data in electronic format (CSV, EXCEL, XML) we can perform an initial import of your data once you decide to work with Audyum.

At Audyum, we’re able to fully customize the document templates generated by the system to suit your needs and brand image.

Yes. You can switch from monthly to annual or vice versa, or add Noah whenever you need.

No. You can cancel or modify your plan whenever you want.

We help you export them in a secure format so you can keep them.

Our team will help you apply for the voucher and use it with us without any complications.

If you have data in electronic format (CSV, EXCEL, XML) we can perform an initial import of your data once you decide to work with Audyum.

Yes. We can import records from Excel, CSV, or XML at no additional cost.

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